In store — no appointment needed
What We Can Do.
Expert, personal service from people who live and breathe the outdoors. Most of it is completely free.
Services List
Professional Boot Fitting
Get the right fit — not just the right size. Our trained staff will measure your feet, assess your gait, and watch you walk. Then we'll find boots that won't give you blisters.
- What's included
- Foot measurement, gait analysis, personalised recommendations, multiple brands to try
- Duration
- 30–45 minutes
- Cost
- Free with any boot purchase
Gear Repairs & Maintenance
Don't throw it away — fix it. Good gear is worth repairing. We work on boots, backpacks, tents, and waterproofs.
- Services available
- Boot resoling, zip replacements, strap repairs, tent pole fixes, waterproof re-proofing
- Turnaround
- 1–3 weeks depending on repair
- Cost
- Quoted per job — bring it in for assessment
Backpack Fitting & Load Testing
A badly fitted pack ruins a hike. We'll find the right size, adjust every strap properly, and load it with real weight so you can walk around the shop first.
- What we do
- Measure torso length, adjust straps and hip belt, load with actual weight, test walk
- Duration
- 20–30 minutes
- Cost
- Completely free
Free Route Consultations
Planning a hike? Our team walks, climbs and camps in the Lakes every week. Get honest route advice and a gear checklist from people who know the terrain.
- What we cover
- Route recommendations, difficulty, weather considerations, gear checklist, safety advice
- Duration
- As long as you need
- Cost
- Free — just pop in
Equipment Rental
Not ready to buy? Try the kit first. Rent tents, sleeping bags, backpacks, and camping gear — perfect for beginners or testing before committing.
- Available to rent
- Tents, sleeping bags, backpacks (various sizes), camping stoves, trekking poles
- Rental period
- Weekend, week, or longer
- Cost
- From £15/weekend — ask in-store for full pricing
Ready to come in?
No appointment needed for most services. Just walk through the door and ask for whatever you need.